We're proud to offer ✈️worldwide Shipping on ALL Items! Tracking and secure checkout are provided for all orders.
Processing Time:
We do our best to process & ship all orders as soon as possible. Most orders are processed within 48 hours.
Tracking your order:
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.
You can also track your order using your tracking number here.
Cancellation
Customs & Duties:
In most cases, customs fees do not apply. In some rare cases, you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers). Unfortunately, Elwery has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Lost / Stolen package:
- Our Customer satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund.
- If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund.
- If you have misspelled or auto-filled your address incorrectly, please email us ASAP at support@elwery.com and provide your new address.
ESTIMATED SHIPPING TIMES BY COUNTRY:
|
Country |
Estimated time |
|
United States |
7-14 Business Days |
|
United Kingdom |
7-14 Business Days |
|
Canada |
7-14 Business Days |
|
Australia |
7-14 Business Days |
|
New Zealand |
10-24 Business Days |
|
Australia |
10-24 Business Days |
|
Austria |
19-44 Business Days |
|
Belarus |
19-44 Business Days |
|
Belgium |
14-29 Business Days |
|
Bhutan |
14-29 Business Days |
|
Brazil |
15-45 Business Days |
|
Bulgaria |
14-29 Business Days |
|
Cambodia |
19-34 Business Days |
|
Chile |
14-39 Business Days |
|
Cyprus |
24-44 Business Days |
|
The Czech Republic |
14-27 Business Days |
|
Denmark |
19-44 Business Days |
|
Estonia |
14-24 Business Days |
|
Finland |
19-44 Business Days |
|
France |
14-24 Business Days |
|
Germany |
15-29 Business Days |
|
Greece |
19-39 Business Days |
|
Hungary |
19-33 Business Days |
|
India |
15-29 Business Days |
|
Indonesia |
19-35 Business Days |
|
Iran |
19-44 Business Days |
|
Ireland |
19-44 Business Days |
|
Italy |
19-44 Business Days |
|
Japan |
10-25 Business Days |
|
Kazakhstan |
25-40 Business Days |
|
Latvia |
14-29 Business Days |
|
Lebanon |
34-64 Business Days |
|
Lithuania |
14-29 Business Days |
|
Luxembourg |
18-30 Business Days |
|
Malaysia |
19-44 Business Days |
|
Maldives |
24-39 Business Days |
|
Malta |
14-29 Business Days |
|
Mexico |
39-64 Business Days |
|
Mongolia |
14-34 Business Days |
|
Netherlands |
19-37 Business Days |
|
Norway |
9-24 Business Days |
|
Poland |
19-42 Business Days |
|
Portugal |
15-45 Business Days |
|
Qatar |
19-45 Business Days |
|
Russia |
14-24 Business Days |
|
Saudi Arabia |
25-49 Business Days |
|
Singapore |
15-45 Business Days |
|
Slovakia |
19-34 Business Days |
|
Slovenia |
14-27 Business Days |
|
South Africa |
34-59 Business Days |
|
South Korea |
9-24 Business Days |
|
Spain |
15-26 Business Days |
|
Sweden |
15-45 Business Days |
|
Switzerland |
14-24 Business Days |
|
Thailand |
9-24 Business Days |
|
Turkey |
19-33 Business Days |
|
Ukraine |
17-32 Business Days |
|
United Arab Emirates |
24-39 Business Days |
|
Argentina |
39-65 Business Days |
|
Rest Of World |
19-65 Business Days |
|
(Shipping Fee - $5) |
*Local holidays in origin countries that may cause a delay in shipping are not considered business days.